Primeasia University
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University Healthcare Services (UHS)

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It does not take much strength to do things, but it requires a great deal of strength to decide what to do.

Elbert Hubbard

About Us

The Primeasia University Healthcare Service Centre (PAUHSC) started working as an emergency medical care services (EMS) for students and employees. The PAUHSC will extend its services to the comprehensive primary health care and mental health resources, as well as specialty medical services. We work to support students in reaching their optimal health so that they can achieve their full academic and personal potential.

The Primesia University Healthcare Service Centre (PAUHSC) runs under the Office of Health Science.


To promote, restore and maintain health and wellness that enhance personal success and optimizes health and wellness for the PAU campus community.


As the principal health and wellness advocate, we envision a dedicated campus community that is transformed and inspired by ethical and innovative health policies and practices.


We are committed to ethical and professional practices within an active quality improvement environment.


We support the academic mission of Primeasia University, striving to improve educational performance and retention. We recognize that each contact with a student is an opportunity for health promotion and education.


We employ progressive, high quality, and data driven approaches in meeting the changing needs of our students and staff.


We value our connection with the Office of Health Science, Office of Career Service/Student Affairs and their unwavering concern for student life on campus. We are engaged partners with University faculty, staff, and others who share our commitment to a healthy campus environment.

Active Communication

We value each member of our diverse work community, pledging to mentor, support and encourage staff in a manner that communicates fairness, respect and honesty.

A Safe and Secure Environment

We strive to ensure a caring, safe and secure environment that values confidentiality and patient privacy and are prepared to respond to internal and external threats to staff and patient safety.

Mutual Respect

In relationships with others, integrity, trust and respect of our differences are important values. In our UHS, every person’s contribution is important. The patient is the center of our service wheel and each employee contributes to their experience in a positive and thoughtful way.

Services Offered by PAUHSC

Our board-certified physicians, nurse and paramedic practitioners are prepared to address general medical care needs, including illness and injuries, preventive exams, sexual health concerns, mental health issues, nutrition consultations, and emergency care. In addition, our UHS department provides health and wellness education, and prevention information and services.

Emergency Medical Services (EMS)

EMS will provide emergency medical care or assistance as early as possible and develop a system for quick patient transfer to the emergency department of a hospital where further advanced health care to be delivered.

The primary mission of EMS is to deliver on campus quick response integrated management system for emergency medical situation at the Primeasia University. An emergency response team in the EMS system gives response to a wide range of calls such as for difficulty breathing, traumatic injuries, cardiac symptoms/chest pain, and unconsciousness to other illnesses or injuries.

Primary Care

Primary care clinicians are your first line of defense for most medical problems. If you don’t know where to start, talk to your primary care clinician as they are prepared to help you with everything from sexual and mental health to chronic issues and more. Once your primary care clinician diagnoses what you need, they can clear up the issue themselves or refer you to a specialist. While it is beneficial to see the same physician or nurse practitioner every time, the University Healthcare Service Center medical staff work as a team to provide you with the best possible healthcare.

Life Insurance

Students are strongly encouraged to check their life insurance plan to make sure it will provide meaningful coverage in Primeasia. The Primeasia University ensures that all students have life insurance coverage during their campus life. Benefit amount in Tk 2,50,000/- to 5,00,000/-

PAUHSC Services (OPD registration is compulsory)

  • Doctors of the Primeasia University Healthcare Service Centre provide primary health care. The student can just walk in for consultations and treatment.
  • Referral services to public hospitals for specialized treatment/hospitalization and other services which are not covered by the PAUHSC
  • Medical examinations for academic pursuits in the university.
  • The families (spouse and children only) of married students and employees can avail of such medical facilities as are available at the Health Centre on payment of medical fees for the family.
  • When the PAUHSC is not open, all the patients are advised to go to government hospital or any other hospital.

Ambulance: One Ambulance/Patient Transport Vehicle is available at the Health Centre for students and employees.

Health Education: Health education is an integral part of University Health Service at Primeasia University.

Student Health Counseling: The PAUHSC offers counselling to Primesia University students. Our staff work primarily with psychological problems that affect your ability to study, such as stress, worry, anxiety, depression, transitional issues and/or academic difficulties. This is in addition to other public and private health clinics where you can go for general medical issues, sexual health and contraception.
All information shared by you with our staff is held in the strictest confidence and is not communicated to anyone without your permission, except in the rare instance of a life-threatening situation.

Seminars and workshops: We also offer a variety of seminars, courses and workshops directed towards international students on topics such as stress, procrastination, cultural adjustment etc.

General Policy Regarding Confidentiality: Personal and medical histories of the patients are treated with utmost confidentiality. Notification to the parents and others is generally considered to be the responsibility of the students unless the condition of the student is serious or he/she is unable to assume responsibility for informing his/her parents. OPD Card/Health Booklets with details on prescription remains with the patient/students.

Health Advisory Committee: Student representation on the Health Advisory Committee provides a liaison between the provider and the users of the service. The Committee assesses, recommends programmes for development of services for the benefit of the students.

Student Staff: University Health Services welcomes to work study students as volunteers. If you are interested in working at the health center, contact office of the UHS.

The Primeasia University Volunteer Medical Response Team functions as a Basic Life Support Quick Response Unit at PAU.
The Medical Response Unit functions as a basic life support and quick response unit at Primeasia University. Staffed by trained student volunteers, the Medical Response Unit is an affiliated project associated with University Healthcare Services, PAU Student Welfare Association, and the PAU Office of Student Affairs. The Medical Response Unit offers support to existing emergency medical and safety units during campus events, such as intramural sports, cultural events and many others.

Contact Hours

Six days in a week
Saturday - Thursday
Timings: 10:00 am - 04:30 pm
Morning OPD: 10:00 am - 01:00 pm
Evening OPD: 02:30 pm - 04:30 pm
Friday and National Holidays presently are observed as closed holidays.

Contact Information

Phone: (+88-02)982 2133, 982 1499-501, 982 1678
Ext- 000
Mobile: (+88) 00000 000 000
Room: PAUHSC, Ground Floor, Star Tower Campus.
Star Tower, 12 Kemal Ataturk Avenue, Banani-C/A, Dhaka-1213

Services not covered

Dental services like making of denture, root canal treatment etc.
Medical examination/certifications for employment outside PAU, insurance, legal and other non-academic purpose.
Radiology and Laboratory tests for diagnosis and treatment.

Frequently Ask Question(FAQ)

Primeasian (we serve only students currently enrolled at the Primeasia University and its employees).
When the Health Centre is not open, all the patients are advised to go to government hospital or any other hospital.
Counseling and Psychological Services are available in our on-campus. Please contact with our counseling office to get the services.
Please see our homepage for a list of current times.
UHS offers volunteer opportunities to become involved in health-related activities. It's is a great unity to make friends and gain practical experience.
You can always e-mail us: uhs@